Address: Creative Impex, 6A, Waryana Leather Complex, Near Juneja Dharam Kanda, Jalandhar - 144021

  • Email: support@rydusperformance.com
  • Phone: +91 76580-80868

FAQ

Frequently Asked Questions (FAQs)
RYDUS PERFORMANCE – Trending Indian Footwear Brand | Buy Shoes Online India

Welcome to the official FAQ section of RYDUS PERFORMANCE — one of the fastest growing Made in India footwear brands. Here you’ll find answers to common questions about our shoes, sizing, delivery, returns, online ordering, and more.

PRODUCT & SIZE FAQs
1. What types of shoes does RYDUS PERFORMANCE offer?

We offer a wide range of footwear including sports shoes, running shoes, casual sneakers, walking shoes, gym shoes, and trendy footwear for men, women— all designed for style, comfort, and durability.

2. Are RYDUS PERFORMANCE shoes good for everyday use?

Yes! Our shoes are made with breathable materials and flexible soles, making them perfect for daily wear, gym workouts, walking, office, college, travel, and sports.

3. How do I choose the right shoe size?

Check our Shoe Size Chart on the product page. Measure your foot length and compare. If you are between sizes, we recommend choosing the larger one for comfort.

4. Are these comfortable sneakers suitable for long hours of walking?

Yes, our sneakers are built with cushioned insoles and flexible outsoles to provide maximum comfort during long hours of walking, office wear, college, or travel.

SHIPPING & DELIVERY FAQs
5. How long will my order take to arrive?

Orders are delivered within 2–7 business days India-wide depending on location and courier service.

6. Do you provide free shipping?

We offer free shipping on eligible orders and regular offers like Festive Sale Free Delivery depending on promotions.

7. Can I track my order?

Yes! After dispatch, you’ll receive a tracking ID via SMS or email to follow delivery status on the courier partner’s website.

PAYMENT & SECURITY FAQs
8. What payment options are available?

You can pay via:

  • UPI (Google Pay, PhonePe)

  • Credit/Debit Card

  • Net Banking

  • Wallets

  • Cash on Delivery (COD)

9. Is Cash on Delivery (COD) supported?

Yes — COD is available for most locations in India at checkout.

RETURNS & EXCHANGE FAQs
10. How do I return or exchange my order?

Visit the Returns & Exchange section under your order dashboard and request return/exchange within 7 days of delivery.

9. Is Cash on Delivery (COD) supported?

Yes — COD is available for most locations in India at checkout.

11. What is your return policy?

Products must be:
✔ unused
✔ with original tags & packaging
✔ including invoice
Once approved, refunds are processed within
5–7 business days.

BRAND & QUALITY FAQs
12. Where are RYDUS PERFORMANCE shoes made?

Our footwear is proudly Made in India with premium materials sourced from trusted suppliers.

13. Who owns RYDUS PERFORMANCE?

RYDUS PERFORMANCE is a trusted brand under CREATIVE IMPEX, founded by industry expert Tarun Suneja in 2022.

14. Why choose RYDUS PERFORMANCE?

We deliver:
✔ Modern & stylish designs
✔ Comfortable fit
✔ Durable soles
✔ Value for money
✔ Fast delivery & easy returns

QUICK ANSWERS
15. Do you ship across India?

Yes — we deliver nationwide.

16. Can I cancel my order?

Yes — before dispatch, from My Orders section.

14. Why choose RYDUS PERFORMANCE?

We deliver:
✔ Modern & stylish designs
✔ Comfortable fit
✔ Durable soles
✔ Value for money
✔ Fast delivery & easy returns

17. Do you offer discount coupons?

Yes! Subscribe to our newsletter to get exclusive discount codes, seasonal offers & festival deals.

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